RETURNS & EXCHANGES
To initiate a return or exchange, please visit our RETURN PORTAL HERE.
Don't forget to let us know why you are returning as it will only help tailor future collections for you!
Returns will only be accepted within 14 days of delivery date. Items must be in original condition (including tags) and must not have been worn, altered or washed. All packaging (including garment bags) shipped with your order must be returned. If your return does not meet the conditions listed, the package will be sent back to you.
All returns that comply with the above policy will be refunded to your original payment method, less a $10.00 restocking fee per order. The return fee will be deducted from the amount of your refund.
All exchanges and returns for store credit are free and exempt from restocking fee. Returns made due to damages or because an incorrect item was sent are also excluded from the restocking fee.
Items returned outside this respective period will not be accepted.
We recommend trying on all purchased items once received, to ensure adequate time to return items within our return timeframe.
***We are not responsible for items sent back using other return methods.
International customers are responsible for arranging return shipments. The outbound international shipping fee is not refundable. All fees will be deducted from the amount of your refund.
Refunds will be issued to your original payment method within 10 business days of the return being delivered. This gives us the appropriate amount of time to have the item(s) inspected for quality at our warehouse in Brooklyn, NY.